Privacy Policy

At Keshariya Sweets, accessible from , one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and how we protect your information when you visit or use our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with our website and services.

Personal Information

When you place an order, create an account, contact us, subscribe to our communications, or otherwise interact with our website, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting us

  • Any other information you voluntarily provide to us

Payment information may be processed through third-party payment service providers. We do not generally store your complete payment card or banking information on our servers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Internet Service Provider (ISP)

  • Date and time of your visit

  • Pages visited

  • Referring and exit pages

  • General website usage information

This information may be used to understand how visitors use our website and to improve our services.

2. How We Use Your Information

Keshariya Sweets may use the information we collect for purposes including:

  • Processing and fulfilling your orders

  • Delivering products to you

  • Managing your account

  • Providing customer support

  • Communicating with you regarding your orders

  • Sending order confirmations, shipping updates, and other service-related communications

  • Improving and personalizing our website and services

  • Understanding website usage and customer preferences

  • Developing new products, services, and features

  • Sending promotional offers and marketing communications where permitted

  • Detecting and preventing fraudulent or unauthorized activities

  • Maintaining the security and functionality of our website

  • Complying with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Keshariya Sweets may use cookies and similar technologies to improve your experience on our website.

Cookies are small text files stored on your device that help websites remember information about your visit.

We may use cookies to:

  • Keep our website functioning properly

  • Remember your preferences

  • Maintain shopping cart information

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant advertising and marketing, where applicable

You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

4. Log Files

Keshariya Sweets may follow standard procedures for collecting log information when visitors access our website.

Information collected through log files may include IP addresses, browser type, Internet Service Provider, date and time stamps, referring and exit pages, and the number of clicks.

This information is generally used for website administration, analytics, security, understanding visitor behavior, and improving our website.

5. Third-Party Services

We may use third-party service providers to help us operate our website and provide our services. These may include:

  • Payment gateways

  • Shipping and delivery providers

  • Website analytics providers

  • Marketing and advertising platforms

  • Website hosting providers

  • Customer communication and support services

These third parties may have access to information only to the extent necessary to perform services on our behalf and are expected to handle such information in accordance with applicable laws and their own privacy policies.

We encourage you to review the privacy policies of third-party services that you use or interact with.

6. Payment Information

When you make a purchase through our website, your payment may be processed by a third-party payment gateway.

Payment information is transmitted directly to the relevant payment service provider where applicable. Keshariya Sweets does not generally have access to or store your complete debit card, credit card, banking, or other sensitive payment credentials.

Please review the privacy policy of the relevant payment provider for more information about how your payment information is handled.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to:

  • Process and deliver your orders

  • Process payments

  • Provide customer support

  • Operate and maintain our website

  • Analyze website performance

  • Provide marketing or communication services

  • Prevent fraud and security threats

  • Comply with legal obligations

We may also disclose information where required by applicable law, legal process, court order, or governmental authority.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including fulfilling orders, providing services, maintaining business and financial records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Children's Privacy

Our website is not intended for children under the age of 13.

Keshariya Sweets does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information through our website, please contact us. If we become aware that we have collected such information without appropriate consent, we will take reasonable steps to delete it.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your personal information, subject to legal and contractual requirements

  • The right to withdraw consent where processing is based on consent

  • The right to object to certain types of processing

  • The right to request information about how your personal information is used

To exercise any applicable rights, please contact us using the contact details provided below.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

Keshariya Sweets is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing your personal information.

13. Changes to This Privacy Policy

Keshariya Sweets may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Keshariya Sweets

Email: info@keshariyasweets.com
Phone: +91-9049906999
Address: Shop No 10, Kingston Court, Opp. Old Viva College, 100 Ft Bypass Road,Virar West - 401303